We pride ourselves on our high customer service
But don't just take our word for it, read our customer reviews below.
Andrew and team, Many thanks for your excellent service with regards to my purchase of the Audi RS3 - my second Audi RS from yourselves. You guys have clearly done very well over the past 12 years having achieved what you have and it is a tribute to all of you for this."
You excelled in every way possible way I could imagine and helped me obtain and purchase this car by over coming some very difficult and tricky circumstances.
I canâ€™t thank you guys enough for your professionalism and extreme hard work and dedication.
I will definitely be returning and recommend all to visit Andrew and his team at Derby Trade Cars.
Would recommend these guys to anyone. Buying a car situated in Derby - from Glasgow - could be a risky business - but from my first contact it was obvious that they could be trusted 100%. Delighted with the car - delighted with the customer service - 5 out of 5 Happy to recommend these guys to anyone. - Andrew and Steven could not have been more helpful. No high pressure sales - just great customer service
First time I have bought a car from DTC, and it was an excellent experience. From making my initial first enquiry about the Mini Clubman Cooper S, to picking up the keys & driving away, I was dealt with by Megan whose customer service was second to none. Kept me in the loop with regards when Mini would be ready, and any issues that popped up during the purchase were sorted in no time at all. Worth the journey up the M42 anytime! Thanks again. :-)
Love my Range Rover evoque , dealt with Tom , good price , smooth transaction, great customer service , would definitely take the 3 hour journey to buy from again !!
Hgv Driver from Doncaster I bought a Range Rover Evoque Dynamic in red from Derby Trade Cars and I must say it's the best car I've ever bought. I did mess Andrew around a lot but he was very patient and helpful all the way through, their service was excellent, always there for you either in person or by phone, I did have to travel a fair way but the end product made all worth the while cheers everyone
This is the 4th time i've been back to them for a vehicle and as usual it was a quick and pleasant experience from very friendly and helpful group of people, nothing is too much trouble and being on first name terms it really is like dealing with family. Thanks again guys for a really easy experience.
Very friendly and helpful, it was a pleasure to buy a car from them
First class service thank you so much guys, what a car you sold me, thank you
Just purchased an RS4 of these guys and I couldn't be happier with the service, from start to finish it was first class. I was unfortunate enough to experience a breakdown an hour into my journey away from the garage but this is the point where I was really impressed. Andrew Simon and Tom I thank you all for your dilligent efforts to have me back in the road in 24 hours. There's not enough room to go into the detail I'd like in here but basically Andrew spent his day off taking my car to Audi and running round Derby for spare parts, as were the other chaps by means of phone calls etc. At any point a used car can experience electrical problems, it's how people deal with it and really really impressed with these guys, second to none. The very first thing offered was a full refund I may add but I fully understand issues can occur anytime. This issue would not have come up in any checks. Guys you should be proud of the business you run there, very few about as good as you. Cheers NC
A refreshingly honest car dealer. The car was as exactly as described and the sales and aftersales experience was refreshingly straightforward. I thoroughly recommend Derby Trade Cars and will use them the next time I change my car.